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Creating & Managing Your Account FAQ

Creating & Managing Your Account

How do I reset my password?

What should I do if I cannot log in to my account?

Can I see my transaction history for my account?

How do I add, edit or delete my Favorite orders on the Chick-fil-A App?

How do I add funds to my Chick-fil-A One account to pay for Chick-fil-A purchases?

How do I add my birthday to my account?

How do I change my Chick-fil-A One account?

How do I change my email preferences?

How do I change the email address on my Chick-fil-A One account

How do I create a Chick-fil-A One account?

How do I delete my Chick-fil-A One account?

How do I determine if I have multiple accounts?

How long can I use the birthday reward

I have more than one Chick-fil-A One account and wish to merge them. What do I do?

It’s my birthday, and I didn’t get a reward on my account. What do I need to do?

What is Chick-fil-A One?

What is the birthday reward for each membership tier? Can I change it?

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Phone

1-866-232-2040

Monday – Saturday

9:00 AM – 10:00 PM ET