Chick-fil-A One Membership Program FAQ

What should I do if I see suspicious activity on my account?

What should I do if mobile orders were placed fraudulently from my Chick-fil-A One account?

What should I do if my Chick-fil-A One points were used to redeem or gift rewards fraudulently?

What is Chick-fil-A One?

How do I create a Chick-fil-A One account?

Why can’t I sign into my Chick-fil-A One account with Facebook?

How do I add funds to my Chick-fil-A One account to pay for Chick-fil-A purchases?

What are the Chick-fil-A One membership tiers?

How does my member tier status change?

Once I receive status as a Chick-fil-A One, Silver, Red or Signature Member, how long does it last?

As a Chick-fil-A One Signature Member, how will I receive the benefit of access to unique experiences or participating in input and voting opportunities?

What are Chick-fil One points and how do I receive them?

Do Chick-fil-A One points expire?

How do I receive points towards rewards of my choice?

I placed an order through the Chick-fil-A App for delivery by DoorDash and redeemed a reward. My order was cancelled or refunded. Can I get the points or reward added back to my Chick-fil-A One account?

How do I gift a reward to a friend or family member?

How do I retrieve the link to send a gifted reward?

I gifted a reward, but the recipient didn’t receive it. What should I do?

I gifted a reward to the wrong recipient. Can I take it back?

Does Chick-fil-A offer coupons?