Chick-fil-A One Membership Program FAQ

What should I do if I see suspicious activity on my account?

What should I do if mobile orders were placed fraudulently from my Chick-fil-A One account?

What should I do if my Chick-fil-A One points were used to redeem or gift rewards fraudulently?

What is Chick-fil-A One?

How do I create a Chick-fil-A One account?

How do I add funds to my Chick-fil-A One account to pay for Chick-fil-A purchases?

How do I change my Chick-fil-A One account?

What are the Chick-fil-A One membership tiers?

How does my member tier status change?

Once I receive status as a Chick-fil-A One, Silver, Red or Signature Member, how long does it last?

As a Chick-fil-A One Signature Member, how will I receive the benefit of access to unique experiences or participating in input and voting opportunities?

What are Chick-fil One points and how do I receive them?

How do I receive points towards rewards of my choice?

Can I receive Chick-fil-A One points by placing an order through a third-party delivery platform?

Can I submit a Missed Transaction request to receive points for an order placed through a third-party delivery program?

How do I gift a reward to a friend or family member?

How do I retrieve the link to send a gifted reward?

I gifted a reward, but the recipient didn’t receive it. What should I do?

I gifted a reward to the wrong recipient. Can I take it back?

Does Chick-fil-A offer coupons?