To reset your password online:
- Visit the Chick-fil-A One® sign in page.
- Below the sign in fields, select “Forgot password?”
- Enter the email address associated with your account and then press “Email Reset Password Link”.
- You will be emailed a link to reset your password. Select the link in your email to complete the process. This link is only valid for 24 hours. (Note: If you do not receive the email, please ensure you’re approved to receive emails from Chick-fil-A and checked folders such as ‘Spam’ or ‘Junk’.)
- Enter and confirm your new password and then press “Submit”.
To reset your password through the Chick-fil-A® App:
- Click on the “For You” icon at the bottom of the screen and select “Account” in the top right corner
- Select “Sign-In to Chick-fil-A One”
- Select the email option.
- Tap “Forgot Password?”
- Enter the email address associated with your account and then press “Email Reset Password Link”.
- You will be emailed a link to reset your password. Select the link in your email to complete the process. This link is only valid for 24 hours. (Note: If you do not receive the email, please ensure you’re approved to receive emails from Chick-fil-A and checked folders such as ‘Spam’ or ‘Junk’.)