How do I reset my password?

You can reset your password online or through the Chick-fil-A App by following the steps below.

Resetting your password online

1. Visit www.chick-fil-a.com/MyProfile.
2. Below the sign in fields, select "Forgot password?"
3. Enter the email address associated with your account and then press "Email Reset Password Link".
4. You will be emailed a link to reset your password. Select the link in your email to complete the process. The link is only valid for 24 hours. (Note: If you do not receive the email, please ensure you've approved to receive emails from Chick-fil-A and checked folders such as 'Spam' or 'Junk'. )
5. Enter and confirm your new password and then press "Submit".

Resetting your password through the Chick-fil-A App

1. Select "Account" from the homepage.
2. Select "Sign-In to Chick-fil-A One".
3. Select the email option.
4. Tap "Forgot Password?"
5. Enter the email address associated with your account and then press "Email Reset Password Link".
6. You will be emailed a link to reset your password. Select the link in your email to complete the process. The link is only valid for 24 hours. (Note: If you do not receive the email, please ensure you've approved to receive emails from Chick-fil-A and checked folders such as 'Spam' or 'Junk'. )
7. Enter and confirm your new password and then press "Submit".