You can reset your password online or through the Chick-fil-A App by following the steps below.
Resetting your password online
- Visit www.chick-fil-a.com/MyProfile.
- Below the sign in fields, select "Forgot password?"
- Enter the email address associated with your account and then press "Email Reset Password Link".
- You will be emailed a link to reset your password. Select the link in your email to complete the process. The link is only valid for 24 hours. (Note: If you do not receive the email, please ensure you've approved to receive emails from Chick-fil-A and checked folders such as 'Spam' or 'Junk'. )
- Enter and confirm your new password and then press "Submit".
Resetting your password through the Chick-fil-A App
- Select "Account" from the homepage.
- Select "Sign-In to Chick-fil-A One".
- Select the email option.
- Tap "Forgot Password?"
- Enter the email address associated with your account and then press "Email Reset Password Link".
- You will be emailed a link to reset your password. Select the link in your email to complete the process. The link is only valid for 24 hours. (Note: If you do not receive the email, please ensure you've approved to receive emails from Chick-fil-A and checked folders such as 'Spam' or 'Junk'. )
- Enter and confirm your new password and then press "Submit".