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  4. Current page: I received an email that my account was deleted or could be deleted due to inactivity. Why?

I received an email that my account was deleted or could be deleted due to inactivity. Why?

To keep our system up to date, we occasionally remove inactive Chick-fil-A One® accounts that haven’t had any transactions in the past 24 months or more. If you received an email that your account was deleted or that it could be deleted due to inactivity, you can create a new account anytime.

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