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How do I let the restaurant know about special instructions on my catering order?

Some people have special dietary needs, and others need food served a certain way. Whatever your reason for modifying your catering order, we do our best to ensure special requests are met so your event can accommodate all your unique guests.* 

Order online or through the Chick-fil-A® App.

To let the restaurant know about special instructions on your catering order:

  • Start your order by choosing Catering Pickup or Catering Delivery.
  • Enter your address, city, or zip code to find your nearest Chick-fil-A® restaurant location.
  • Choose Start order from the location you want to cater from.
  • Choose a preferred pickup date, time, and event type (optional).
  • Add the catering item of your choice.
  • When you check out, a box should appear that says Have a special request?
  • Enter detailed, clear-to-follow special instructions in the box.

You can also contact the restaurant directly to provide additional special instructions.

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*Please note, we may not be able to accommodate each modification or special request with catering orders. Contact your local restaurant for more information. 

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1-866-232-2040

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