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When I place a mobile order, how do I know when my order is ready to be picked up?
If you’ve placed your curbside or carryout order ahead using the Chick-fil-A® App and location services are enabled, the app will be able to tell when you’re close to the Restaurant so we can start preparing your order. Also known as geofencing, this technology allows the kitchen extra time to prepare your meal and reduces your wait time. The Chick-fil-A App also shows an estimate for how long orders will take if it’s placed for curbside, carryout or dine-in, and the estimate is calculated using a variety of factors like order complexity and size. Our goal is to ensure that your meal is prepared on your schedule and served as quickly as possible, even when the kitchen is busy. If you are not automatically checked in upon arriving at the Restaurant, please check in manually through the Chick-fil-A App. For more information, check out this story about this feature.
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