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Beginner's guide to Chick-fil-A
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Digital Ordering and Payment
How do I request a refund for a mobile or online order?
What do I do if my order is wrong or if I am missing items from my order?
Are meals available as a reward?
Can I order meals from Chick-fil-A through the app and third-party partners?
How do I order on the Chick-fil-A App if I am dining in at a restaurant?
When I place a mobile order, how do I know when my order is ready to be picked up?
How do I place an order on the Chick-fil-A App to do curbside pick-up?
What is Mobile Thru?
Where can I find the prices for menu items at my restaurant?
How do I place an order on the Chick-fil-A App to pick up in the drive-thru?
Is an account required to order online?
Why do you need my email address?
Who should I contact if I experience technical difficulty with the site?
I selected a different location and the prices changed. Why is that?
What happens if I have an issue or question about my order?
I placed an order online or through the app at the wrong Restaurant. What do I do?
Can I set up a recurring order?
What should I do if I'm charged twice?
Can I use Apple Pay to pay for Chick-fil-A Orders in the Chick-fil-A App?
Can I use Apple Pay to pay for Chick-fil-A Orders (including catering orders) on chick-fil-a.com?
How do I use Apple Pay in the App?
How many Apple Pay accounts can I link to my profile?
How will Apple Pay charges appear on my bank transaction history?
Can I use Google Pay to pay for Chick-fil-A Orders in the Chick-fil-A App
Can I use Google Pay to pay for Chick-fil-A Orders (including catering orders) on chick-fil-a.com?
How do I use Google Pay in the App?
How many Google Pay accounts can I link to my profile?
How will Google Pay charges appear on my bank transaction history?
How do I use PayPal within the Chick-fil-A App?
Why do I see a temporary charge on my account in online banking?
I no longer want to use the Chick-fil-A One Card for payment. How can I get a refund for the money I placed on my Chick-fil-A One Card?
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