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Digital Ordering and Payment FAQ

Digital Ordering and Payment

Can I set up a recurring order?

How do I place an order on the Chick-fil-A App to do curbside pick-up?

How do I place an order on the Chick-fil-A App to pick up in the drive-thru?

How do I request a refund for a mobile or online order?

I placed an order online or through the app at the wrong Restaurant. What do I do?

Is an account required to order online?

I selected a different location and the prices changed. Why is that?

What happens if I have an issue or question about my order?

What should I do if I'm charged twice?

Who should I contact if I experience technical difficulty with the site?

Why do you need my Email address?

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1-866-232-2040

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