Our value proposition
There are a lot of reasons why you may be considering the Chick-fil-A® Leadership Development Program. Let us help you understand the true value behind this life-changing experience and how you can expect to grow personally and professionally.
Real life
Throughout the Leadership Development Program participants are faced with challenges that will stretch them personally and professionally. The program is designed to give participants opportunities to continuously develop their leadership skills, weighing risk and reward both personally and within the restaurant business.
Real work
Leaders learn best by doing. That’s why our program offers real work experiences through company-operated Chick-fil-A restaurants. Participants make complex business decisions, while leading and coaching teams. If selected, you will serve in two rotations during your time in the program.
Interim Manager
- Assess the current state of the business in terms of people, quality, growth and financial stability
- Establish and maintain compliance with all applicable laws and operating procedures
- Comply with all required employment laws and regulations
- Develop and implement required training programs for Team Members
- Communicate clearly with and actively lead Team Members
- Foster and grow restaurant leaders who will serve the incoming Operator effectively
- Ensure a high standard of restaurant cleanliness and customer satisfaction
- Successfully transition the restaurant to the incoming Operator; ensure all Team Members and the incoming Operator fully understand all established systems
Grand Opening Supervisor
- Assess the current state of the business in terms of people, quality, growth and financial stability
- Establish and maintain compliance with all applicable laws and operating procedures
- Comply with all required employment laws and regulations
- Develop and implement required training programs for Team Members
- Communicate clearly with and actively lead Team Members
- Foster and grow restaurant leaders who will serve the incoming Operator effectively
- Ensure a high standard of restaurant cleanliness and customer satisfaction
- Successfully transition the restaurant to the incoming Operator; ensure all Team Members and the incoming Operator fully understand all established systems
Real growth
Professional support cultivates professional growth. The program provides intentional coaching to spur real-life development. If selected, these are the people who will support your growth throughout the journey.
Assignment Consultant
The Assignment Consultant changes with every assignment. Their role focuses on partnering with participants to set goals and achieve business results for each restaurant assignment. The Assignment Consultant helps participants think critically about the right levers to pull within the business to set Chick-fil-A Operators up for sustained success.
Program Lead
The Program Lead will remain alongside the participant throughout the 24–36-month journey. Their role focuses on coaching and leading individual participants. The Program Lead also will provide feedback, promote intentional growth, and capitalize on wins to support the development of the participant.
Development Dollars
Access to a flexible-spending budget for professional development arrives halfway through the 24–36-month journey. Participants may use funds toward approved opportunities to further their leadership and professional growth, to support their success upon exiting the Program.