Our lemonade is a customer favorite. Turns out, it's also the perfect base for making your own herbal infusions at home.
Restaurant Brings Approximately 90 Full- and Part-Time Jobs to Community
NEW YORK (Feb. 27, 2025) – The first Upper West Side Chick-fil-A® restaurant will begin serving the community on Thursday, March 6. Chick-fil-A, Inc. has selected Malcolm Brewer as the independent franchised local Owner-Operator of Chick-fil-A 98th & Columbus.
Located at 795 Columbus Ave., Chick-fil-A 98th & Columbus will be open for dine-in, carry-out and delivery from 6:30 a.m. to 10 p.m., Monday through Saturday. This restaurant joins 16 other Chick-fil-A restaurants serving Manhattan.
Locally Owned and Operated
Chick-fil-A’s franchise model is essential to how the restaurant serves others. Most Chick-fil-A restaurants are owned and operated by a single individual, which means Chick-fil-A’s local Owner-Operators are small business owners, not passive investors, who work in their restaurants side by side with their Team Members each day.
On the Upper West Side, Malcolm will be responsible for all day-to-day activities of the business, including employing approximately 90 full- and part-time Team Members, serving Guests, cultivating relationships with local organizations and businesses, and tailoring philanthropic efforts to meet the Upper West Side community’s needs.
Born and raised in Brooklyn, Malcolm is looking forward to serving his fellow New Yorkers and making a positive impact on the Upper West Side. At an early age, Malcolm devoted himself to academics, graduating early from high school and attending Brooklyn College where a study abroad program sparked his interest in entrepreneurship. Upon graduation, Malcolm pursued a career in business, entering the mobility and transportation sector, where he discovered his passion for leading teams, mentoring young professionals, and creating opportunities through meaningful employment. Over the course of 12 years, he advanced to an Area Sales Manager, honing his skills in operations, business growth, and team development. His entrepreneurial spirit led him to explore business ownership, ultimately drawing him to Chick-fil-A’s culture of care. With a new goal in his sights, Malcolm embarked on a four-year journey through the interview and selection process. Today, he is proud to step into the role as local Owner-Operator of Chick-fil-A 98th & Columbus. Away from work, Malcolm is an avid marathon runner, constantly pushing his limits and embracing new challenges.
“As a lifelong New Yorker, I feel incredibly humbled and excited to be opening the first Chick-fil-A restaurant on the Upper West Side,” said Malcolm. “Chick-fil-A allows me to make an impact on my community in areas I’m passionate about and I’m eager to do exactly that. As the local
Owner-Operator, it is my goal to cultivate an exceptional work environment for my Team Members, while serving delicious food and partnering with local organizations focused on childhood education and professional development.”
Caring for the Upper West Side Community
The Chick-fil-A business is built to add positive impact beyond profit, including giving back to local communities. Chick-fil-A local Owner-Operators are empowered to support the neighborhoods they serve with a key focus on hunger, education, and specific community needs.
In celebration of the opening, Chick-fil-A, Inc. has donated $25,000 to Feeding America in honor of the new restaurant. These funds will be distributed to partners in the greater New York City area to aid in the fight against hunger.
Malcolm’s restaurant will plan to participate in the Chick-fil-A Shared Table® program, an initiative that redirects surplus food from the restaurant to local soup kitchens, shelters, food banks and nonprofits in need. To date, more than 35 million meals have been created from Chick-fil-A Shared Table donations from over 2,300 Chick-fil-A restaurants throughout the U.S. and Canada.
Team Member Investment
Chick-fil-A local Owner-Operators strive to hire, develop and retain top talent, helping future leaders optimize their skills and providing pathways for personal and professional development in a welcoming, purpose-driven environment. A career at Chick-fil-A offers a wide range of benefits, including hands-on training and mentoring, competitive pay and benefits, the chance to apply for scholarships to support continued education, and the flexibility to thrive in and outside of work. Chick-fil-A’s local Owner-Operators are committed to preparing their team for the future, wherever it may lead. To learn more about careers at Chick-fil-A, click here.
Delicious Food; Outstanding Customer Service
Chick-fil-A is known for creating a welcoming, remarkable restaurant experience, starting with friendly service, a warm welcome and quality food, including the original Chick-fil-A® Chicken Sandwich.
Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully-refined peanut oil. To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor.
Guests of Chick-fil-A 98th & Columbus Ave can place an order for pickup, dine-in and delivery on the Chick-fil-A® App or online. When joining the Chick-fil-A One® tiered membership program, Chick-fil-A One members receive points on every qualifying purchase which can be used to redeem available rewards. To view delivery options in the area, click here.
For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com.
About Chick-fil-A, Inc.
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by local Owner-Operators in more than 3,000 restaurants across the United States, Canada and Puerto Rico.
Chick-fil-A opened its first restaurant in the UK in early 2025 with the goal of launching five locations across the UK within the next two years. The first Singapore restaurant is set to open in late 2025, marking the brand's entry into Asia.
Chick-fil-A local Owner-Operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.
Contact: Media Hotline: (800) 404-7196
Email: [email protected]