Over 50 million members have joined the Chick-fil-A One® program. So, what’s in it for you? Here’s how to get the most out of our tiered loyalty program.
1. Delicious rewards
Chick-fil-A One® members get points on qualifying purchases every time they order their favorites at a Chick-fil-A restaurant.
2. Best birthday gift ever
We love celebrating, especially when it comes to our guests. Members at every tier receive a birthday reward from Chick-fil-A. Simply add your birthday to your account information and we’ll gift you a tasty reward.
3. Savable, craveable favorites
With Chick-fil-A One, you can save your favorites — both menu items and restaurant locations — so you can order the things you love in just a few taps.
4. Order and pay ahead
Use the Chick-fil-A App or place an order online. Or skip the line by placing a dine-in mobile order. Members can also save payment methods, transfer funds from a gift card, or use Apple Pay® or Google Pay™ in the Chick-fil-A App.
5. Get bonus points
Select restaurants offer the opportunity for Chick-fil-A One members to get bonus points through special promotions and challenges, like placing a mobile order.
6. Get rewards, give rewards
Once you reach Silver Status, you can start gifting rewards to loved ones — whether it’s for a warm bowl of soup when they’re feeling under the weather or a cookie to say congratulations.
7. Be the first to know
Members get notified about new and limited-time menu offerings before anyone else.
8. Contribute to charity
In times of need, members are given opportunities to donate to charities through the Chick-fil-A App. Also, every year you get to vote on local nonprofits to help us determine regional winners for our True Inspiration Award grants.
9. Exclusive rewards
As you reach higher tiers, you gain access to one-of-a-kind experiences such as Signature Surprises (hint: free swag!) and Backstage Tours at Chick-fil-A’s Support Center in Atlanta.
10. Bragging rights
There is nothing better than a little friendly competition. Wow your friends as you climb through tiers, redeem rewards, and enjoy exclusive experiences.
For additional details on Chick-fil-A One and how to join, visit chick-fil-a.com/one.
Frequently asked questions
How do I redeem my Chick-fil-A One points?
To redeem your points, open the Chick-fil-A® App and select “Rewards” at the bottom of the navigation. Choose your desired items and select “Redeem points for this reward.” Then, view the reward in “My Rewards” and choose “Redeem reward” to add the item to your order.
How do I sign up for Chick-fil-A One?
Download the Chick-fil-A® App from the App Store® or Google Play™. Open the app and follow the on-screen prompts to create an account by providing your name, email address, and phone number. Once registered, you’ll be enrolled in Chick-fil-A One® and can start receiving points to redeem for available rewards.
Can I get Chick-fil-A One® points from a receipt?
You can submit a missed transaction from a receipt if you forgot to scan for Chick-fil-A One® points. You’ll need the restaurant number, date of purchase, order number, and order total. Submit a missing transaction here. For more information, see the full details about submitting a missed transaction here.
Can I earn points for the purchase of a Chick-fil-A gift card?
You cannot receive points by purchasing a Chick-fil-A gift card or e-gift card. However, you can earn points by using a gift card or e-gift card to purchase food at a Chick-fil-A location.
What is the best way to use Chick-fil-A One points?
There’s no wrong way to use your Chick-fil-A One® points. You can use your points on smaller items, like sides or desserts, or save up your points for entrées and meals. To redeem points, open the Chick-fil-A® App and select “Rewards” at the bottom of the screen. Select your desired item and choose “Redeem points for this reward.” Next, view the reward in “My Rewards” and choose “Redeem reward” to add the item to your order.
*The Chick-fil-A App is not accepted at Chick-fil-A Express™ and Chick-fil-A licensed locations such as those in airports, college campuses, office complexes and hospitals. These locations are not owned and operated by Chick-fil-A franchisees but are operated by professional third-party food contractors. Chick-fil-A Express and Chick-fil-A licensed locations do not currently offer guests the ability to receive points or redeem rewards through the Chick-fil-A App.
Still have questions about the Chick-fil-A One® program?
