Committed to being
Better at Together
Chick-fil-A’s Corporate Purpose is “To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come into contact with Chick-fil-A.”
Our founder, Truett Cathy, believed that ‘a great company is a caring company,’ and since the beginning, care has been at the center of everything we do. We understand that the path toward getting Better at Together looks different for every business. At Chick-fil-A, Inc., our commitment is to approach this work with intention and humility, always believing the best in one another and striving for common ground. We continue on our journey, and we’re honored by the opportunity to steward our organization’s greatest asset – our people – and are energized by the road ahead.
How one Chick-fil-A scholarship winner uses her experience to give back
Meet Kayla Vance, one of the 2024 Chick-fil-A Inspiration scholarship winners who spends her free time giving back to other single moms through a monthly support group.
From humble beginnings to becoming a Los Angeles Owner-Operator
Chick-fil-A Owner-Operator Stanley Webster knows the importance of investing in his Team Members – in part because of an Alabama Chick-fil-A Operator investing in him.
From end-of-life car to inspiring young leaders
How Chick-fil-A Serramonte Center Owner-Operator Susanna Choe’s passion for service shaped a thriving Bay Area restaurant.
Jim Szatkowski uses his diagnosis with ALS to help and develop others
From the beginning, Chick-fil-A Cicero Owner-Operator Jimmer Szatkowski’s focus was to hire remarkable people, show them love and find ways to develop them,
“The odds say I never make it to this opportunity”
How an unexpected connection through college basketball led to life-altering changes for Chick-fil-A Vienna on Maple Owner-Operator Najee Davis.
Learn more about our path towards getting Better at Together
Click the “Explore More” button below to read more Chick-fil-A Owner-Operator and Team Member Stories.
Getting Better at Together requires intentional investment in growing our individual and collective capacity to care for our people, customers, and communities in meaningful ways. It’s an unwavering commitment to living out our Corporate Purpose.
We are committed to being Better at Together and we embed that principle in our ways of working,
leading, and caring.
To achieve this, we focus on:
Valuing difference
Our similarities and differences strengthen us as we unite around something bigger than ourselves.
We seek to understand and honor our unique experiences and perspectives.
Ensuring equal access
We intentionally promote equal opportunity through our processes and practices.
We strive to provide personalized development and eliminate barriers to opportunities so all can thrive.
Creating a culture of belonging
We inspire a community by meeting people where they are.
We promote and sustain a culture where all individuals can thrive and contribute their personal best.
Who we are
The Chick-fil-A brand is represented by over 200,000 diverse individuals across the United States, Puerto Rico, and Canada, and we are united by our common heart for service to others and to our communities.
Chick-fil-A Operators
Most Chick-fil-A restaurant businesses are independently owned and operated by franchisees (Owner-Operators) who live and work in the communities they serve. Operators are also known for developing their Team Members.
Operators have access to a wide range of leadership, hospitality, and cultural intelligence resources through Chick-fil-A, Inc., which they may choose to leverage to meet the unique needs of their teams.
Chick-fil-A Team Members
Most Chick-fil-A® restaurant businesses are independently owned and operated. At franchised Chick-fil-A restaurant locations, Team Members are employees of the franchised Operator.
Team Members have the opportunity for development at their restaurants, can apply for college scholarships through the Chick-fil-A Remarkable Futures™ scholarship program, and have access to tuition discounts at over 100 colleges and universities nationwide.
Chick-fil-A Staff
Chick-fil-A, Inc. strives to attract talent that reflects the communities we serve. Staff can engage with one another through staff-run Community Groups.
Chick-fil-A Community Groups help provide both a sense of belonging and tailored development while allowing us to connect with and learn from one another. A wide range of Community Groups are available to staff, such as Women in Business (WIB), Black Employee Resource Group (BERG), Young Professionals, and the Chick-fil-A Green Team. We routinely collaborate with various national diverse professional development organizations, which have included Women’s Foodservice Forum, National Black MBA Association and Association of Latino Professionals of America.
*Most Chick-fil-A Restaurants are operated by franchised local Operators who are independent businesses and are not employed by Chick-fil-A, Inc. Each Operator and each franchised Restaurant business is solely responsible for all employment matters in their restaurant, such as hiring, training, scheduling, supervision, and all terms and conditions of employment.
Commitment in Action
Giving back across diverse communities is a priority for Chick-fil-A Owner-Operators and Chick-fil-A, Inc., including hosting Community Care Events, participating in Chick-fil-A Shared Table®, and awarding scholarships to Team Members and service-minded community leaders.
In honor of each new restaurant opening, Chick-fil-A donates $25,000 to support a local food pantry in every market in which we operate, with the aim of funds being distributed to partners within the restaurant’s community to aid in the fight against hunger.
Since 2020, Chick-fil-A has contributed $6 million to ensure equitable access to nutritious food. Locally, our franchised restaurant Operators give back in a variety of ways, including through fundraisers with schools and food donations to non-profits.
Fostering Diverse Supplier Partnerships
In 2015, we began a partnership with Thrive Farmers® which has a unique revenues haring model that allows for coffee farmers to receive higher wages
Providing Access to Education
Since 1973, we’ve donated more than $191 million in scholarships to help more than 105,000 Team Members pursue a higher education and achieve their remarkable future — whether it’s with Chick-fil-A or elsewhere.
Elevating Organizations in the Community
Chick-fil-A, Inc.’s True Inspiration Awards® program celebrates and supports nonprofits that make an impact in their communities. Since 2015, $17 million has been granted to over 200 organizations.
We’re honored to be recognized
2024 Fast Company Best Workplaces for Innovators
Two Million Meal packaging event recognized by Corporate Volunteer Council of Atlanta
2024 IMPACT Corporate Innovative Project of the Year
Ranked #1 in food and agriculture
2022 QSR Best Brands to Work For
QSR Magazine: One of the top 25 employers of choice for restaurant brands
Chick-fil-A, Inc.’s commitment to EEO, Non-Harassment, and Diversity, Equity and Inclusion
Chick-fil-A, Inc. is an equal opportunity employer that values diversity, equity and inclusion. We make employment decisions on a non-discriminatory basis and remain committed to maintaining work environments free from any form of harassment.
It has been and shall continue to be our policy that we do not discriminate in employment decisions or tolerate any form of harassment based upon sex, race, color, religion, national origin, ancestry, citizenship, pregnancy, age, physical and mental disability, genetic information, marital status, medical condition, sexual orientation, gender, gender identity, gender expression, military and veteran status and/or any other status, classification, or factor protected by federal, state, or local law.