Restaurant company expands Boston presence to best serve Guests through Third Party Delivery
BOSTON, M.A, (Sept. 17, 2025) – Chick-fil-A® is opening a kitchen within Boston’s CloudKitchens network, designed to exclusively fulfill delivery orders throughout the city. Chick-fil-A, Inc. has selected Matt DeMichele-Rigoni to serve as the local Owner-Operator of Chick-fil-A Boston Delivery, alongside Chick-fil-A Copley Square.
Beginning service on Wednesday, Sept. 17, Chick-fil-A Boston Delivery is the company’s first delivery-focused kitchen in the city. Chick-fil-A delivery-focused kitchens are specially designed kitchens that meet the same high standards as our restaurants and are operated by Chick-fil-A Local Owner-Operators. These kitchens focus on preparing Guest favorites for delivery, primarily through third-party platforms. By bringing Chick-fil-A closer to where people live and work, Delivery Kitchens provide added convenience and faster service—making it easier than ever to enjoy Chick-fil-A. Located at 94 Shirley St within the Roxbury Newmarket Foodhub, the Chick-fil-A will fulfill delivery orders Monday through Saturday from 6:30 a.m. to 11 p.m.
Locally Owned and Operated
“I am incredibly grateful to open this delivery-focused kitchen, where we can provide our Guests with even greater convenience and accessibility to their Chick-fil-A favorites,” said DeMichele-Rigoni. “By dedicating this CloudKitchens space to delivery, we’re not only better serving our Guests, but also significantly increasing our capacity to serve delicious food more efficiently. We’re thrilled about the opportunity to continue serving Boston with the same quality and care our Guests have come to expect.”
- DeMichele-Rigoni has worked with Chick-fil-A for over 15 years, beginning his Chick-fil-A career at age 15 at a local restaurant in Nashua, New Hampshire. After participating in the restaurant company’s Leadership Development Program in 2017, he was selected to serve as the local Owner-Operator of Chick-fil-A Copley Square in 2022.
- He is committed to growing his thriving team of over 120 Team Members, developing a strong leadership pipeline, and building meaningful partnerships with community organizations. Passionate about education and encouraging his Team Members to apply to Chick-fil-A Remarkable Futures™ scholarship program, seven of his Team Members have been awarded scholarships through the program, for a total of $11,500.
- He looks forward to continuing to serve Guests and caring for the Boston community alongside his husband, João.
Caring for the Roxbury Community
DeMichele-Rigoni is committed to giving back to the Roxbury community by:
- Participating in the Chick-fil-A Shared Table® program, which redirects surplus food to local nonprofits, helping to create over 35 million meals nationwide to date.
- Celebrating the delivery kitchen’s opening with a $25,000 donation from Chick-fil-A, Inc. to Feeding America to support local hunger relief efforts of the Greater Boston Food Bank.
- Introducing approximately 25 – 30 full- and part-time jobs to the community.
Elevating the Guest Experience at Copley Square
Slated for later this Fall, Chick-fil-A Copley Square will temporarily close for a remodel, making improvements to meet the needs of the Back Bay community. To best serve Guests delicious food in an environment of genuine hospitality, enhancements will include a redesigned front counter, serving area and Guest queueing to better accommodate dine-in, mobile carry-out, and third-party pick-up. The addition of an exterior door and awning will improve flow.
Earlier this year, Chick-fil-A also highlighted its expansion across Massachusetts, reflecting the restaurant company’s commitment to bringing quality food and exceptional service to more communities.
For the latest news on the upcoming Chick-fil-A Copley Square remodel, visit the restaurant’s Facebook page and follow along on Instagram. For more information about the Brand’s food, people and customers across the country, visit chick-fil-a.com.
About Chick-fil-A, Inc.
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by local Owner-Operators in more than 3,000 restaurants across the United States, Canada and Puerto Rico.
Chick-fil-A opened its first restaurant in the UK in early 2025 with the goal of launching five locations across the UK within the next two years. The first Singapore restaurant is set to open in late 2025, marking the brand’s entry into Asia.
Chick-fil-A local Owner-Operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.com
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