Restaurant Creates Approximately 110 Jobs, Guests Invited to Dress in Cow Print on Opening Day for Free Entrée
ROCHESTER, NY (Jan. 29, 2026) – A new Chick-fil-A® restaurant will begin serving Guests in Rochester on Thursday, Feb. 5 at 6:30 a.m. Chick-fil-A, Inc. has selected Alex Crawford to serve as the local Owner-Operator of Chick-fil-A Citygate.
Located at 444 E. Henrietta Rd., Chick-fil-A Citygate will serve Guests Monday through Saturday from 6:30 a.m. to 10:00 p.m., offering dine-in, drive-thru, carry-out, delivery, catering and Mobile Thru. Chick-fil-A Citygate brings approximately 110 jobs to the community and joins five other
Chick-fil-A restaurants serving the Rochester market.
To celebrate the opening, Guests are welcome to join the fun by dressing in cow print on opening day to receive a free entrée.
Locally Owned and Operated
“As a native New Yorker, I’m proud to grow my roots in Rochester and committed to building strong partnerships that support and strengthen this community,” said Crawford. “At Chick-fil-A Citygate, our goal is to turn simple moments into joy-filled memories, and I look forward to creating a welcoming experience for every Guest who walks through our doors.”
- Originally from Long Island, N.Y., Crawford has lived in Western New York for five years.
- While earning his master’s degree in business, Crawford discovered Chick-fil-A and was drawn to the brand’s entrepreneurial spirit and community focus. After graduating, he spent several years in business leadership, gaining hands-on experience that deepened his passion for ownership.
- Now, as local Owner-Operator of Chick-fil-A Citygate, Crawford is excited to serve the Rochester community delicious food with Chick-fil-A’s signature hospitality.
Cows Eat Free to Celebrate Chick-fil-A Citygate
To celebrate the restaurant moo-ving into town, cows will eat free on opening day! Crawford and his team are inviting the community to show off their cow spots on opening day for one free entrée.
- Since 1995, the Cows have been a beloved part of Chick-fil-A, encouraging humans to skip burgers and “Eat More Chikin” – and now it’s Rochester’s turn to join the herd.
- Guests dressed in cow print – whether it’s a full cow costume or a simple cow-spotted accessory – can enjoy one free entrée* in person inside the restaurant or in the drive-thru.
Caring for the Rochester Community
Crawford is committed to giving back to the Rochester community by:
- Celebrating the opening with a $25,000 donation from Chick-fil-A, Inc. to Feeding America in honor of the new restaurant. These funds will be distributed to partners in the greater Rochester area to aid in the fight to end hunger.
- Participating in the Chick-fil-A Shared Table® program, which redirects surplus food to local nonprofits, helping to create over 42 million meals nationwide to date.
Future Opportunities in Upstate New York
Chick-fil-A’s franchise model is essential to how the restaurant serves others. Most Chick-fil-A restaurants are owned and operated by a single individual, which means Chick-fil-A’s local
Owner-Operators are small business owners, not passive investors, who lead and work in their restaurants side by side with their Team Members each day.
Chick-fil-A is always looking to connect with prospective franchise candidates with an entrepreneurial spirit and a CEO mindset. Learn more about franchising opportunities by visiting our Franchising page.
To learn more about careers at Chick-fil-A Citygate, click here. For the latest news and updates on Chick-fil-A Citygate, visit the restaurant’s Facebook page and follow along on Instagram. For more on Chick-fil-A’s high-quality menu options, click here.
*Guests who dress in cow attire on opening day can redeem the offer of one free entrée inside the restaurant or in the drive-thru. Breakfast offer options are a Chick-fil-A® Chicken Biscuit, Egg White Grill or 4-ct Chick-fil-A Chick-n-Minis®. Lunch/dinner offer options are Chick-fil-A® Chicken Sandwich, Spicy Chicken Sandwich or 8-ct Grilled Nuggets or 5-ct Nugget Kid’s Meal. The offer is limited to one per person in cow attire, per day, while supplies last. No purchase is necessary. See the restaurant for more details.
About Chick-fil-A, Inc.
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by local Owner-Operators in more than 3,000 restaurants across the United States, Canada, Puerto Rico, the UK and Singapore.
Chick-fil-A local Owner-Operators live and work in the communities their restaurants serve, each supporting local efforts and making a positive impact. Chick-fil-A gives back through programs including Shared Table, True Inspiration Awards and Scholarships. The family-owned and privately held company got its start in 1946, founded by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.com and Chick-fil-A Press Room.
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